Terms and Conditions of Villa Rentals

Duration of Holiday

The number of nights as stated on our confirmation, related to your reservation of nights accommodation.

Security Deposit

All reservations are due to a security deposit of US$ 300 per stay. The deposit can only be collected by our offices on arrival. Customer will be asked to sign a Credit Card slip. This will not be taken off Credit Card Holders’ account, unless damage to the property has been reported to our knowledge.

If the customer is not a credit card holder, we only accept a US$ 300 cash deposit at our offices, and this will be refunded within 14 days of departure after inspection of the rented unit(s).

Reservations and Payment

A reservation will only be confirmed, when the 20% deposit on total amount of rental is transferred to and received by Premier Florida Villas. So it is clear to the customer, that there is no reservation made as long as a deposit has not been paid and the reservation is not being confirmed by Premier Florida Villas.

There is no deposit refund for cancellations by customer. Cancellations are accepted only in writing.

All arrivals must be fully prepaid at least 30 days prior to the first date of occupancy. If not, related reservation will be annulled. Customer will need a written confirmation from USA Vacation Homes to acknowledge his reservation in case of late payment.  Keys will never be released if there is an unpaid balance on the booking. 

Cancellation

If you or any member of your party have to cancel from the booking or cancel the entire booking once it has been accepted by us, written notification must be sent to us by certified mail and charges will be applied from the date the notification is received according to the scale below. The charges are applied as a percentage of the vacation cost, excluding amendment charges and insurance premiums which are nonrefundable in the event of cancellation.

Changes made by you

If after the contract has been completed you want to change your vacation we will do our best to meet your requirements up to six weeks before departure. If we can make the required changes, an administration charge of up to $100.00 may have to be paid depending on the nature and the scale of the changes. Please note that changes to the vacation within 6 weeks of departure will result in the cancellation of the original arrangements and charges will be applicable as detailed in the cancellation regulation.

Extra costs

Pre-arrival clean is included in our rates for a stay of at least 5 days. Pre-arrival cleaning will be added, according to the type of accommodation for stays of 4 days or shorter. No further cleaning will be charged, unless the accommodation has been left in an extreme condition.

Customer will only be charged for extras if he/she explicitly demands for the option(s).

Options are:         

• Pool heating: £15 per day (with minimum of 4 days) or £90 per week

• Crib: £15 per week

• High Chair: £20 per week

• Rollaway bed: £20 per week

• Maid Service is possible: prices on demand

All premises are fully equipped by the owner, if not they would not be allowed into our system. For specific questions concerning a specific house, the customer can freely inquire more detailed information regarding his rented unit. 

Customer is responsible for all damages caused to the rented premises or/and its contents.

Clients responsibility

All clients undertake to behave with propriety and in such a manner as in no way to cause or be likely to cause damage, distress danger or annoyance to other clients, property and/or any third party. The contract of any client in breach of this clause will be terminated and neither we or the providers of the services in question will have any further contractual obligations to you.

Complaint procedures

On very infrequent occasions you may feel inclined to register a complaint. If this complaint relates to services provided, then it is incumbent upon you to seek a resolution while you are still in occupation of the accommodation we have arranged. If the problem relates to the accommodation or other on-site services, it must be reported to the local management company responsible at your location in accordance with the instructions with which you will have been provided. If you fail to register the complaint immediately ,your omission will be regarded as a breach of the contract between you and USA Vacation Homes, who will not then assume responsibility. If however, you follow the required procedure with the local management company, but fail to achieve satisfaction then you must register your complaint with USA Vacation Homes in writing and within 7 days of your return home.

USA Vacation Homes will then endeavor to seek an amicable solution.

The responsibilities of Premier Florida Villas and USA Vacation Homes are strictly limited to the provisions of those services contracted with you.

By renting a home, customer acknowledges and agrees to all our terms and conditions